All payments options are now

available at no extra charge!

►GO PAPERLESS TODAY! MORE INFO.....► 

Effective immediately, Altamaha EMC is no longer charging a convenience fee for payments made using credit/debit cards or e-checks.

To make paying your electric bill easier and faster, we offer a variety of payment options for our members. Choose the one that works best for you. All payments options are now available at no extra charge.

ONLINE BILL PAYMENT: Pay your monthly electric bill with the ease of your home computer. If you have never used our online bill payment system, call our office today and speak to a customer service representative who will assign you a user ID and password. Simply logon to www.altamahaemc.com and click on the Online Bill Pay link. Online payments can be made using your checking account (E-check) or your credit/debit card.

PAY-BY-PHONE: Using our automated telephone service, you can pay your bill using a credit/debit card or e-check. The system is simple and easy to use by calling us at 912-526-8181. Once you hear the automated greeting, press 2 and your call will be forwarded to the electric system. To make a payment, press 1 and follow the prompts. Remember to have your electric account number available when you call.

AUTOMATIC BANK DRAFT & CREDIT/DEBIT CARD DRAFT: You can have your monthly payment automatically deducted from your checking account or charged to your credit/debit card every month. Form for Automatic bank Draft | Form for Credit/Debit Card ACH Authorization.

LEVELIZED BILLING: Levelized billing brings your highest bills down and your lowest bills up to about the same level each month. The levelized bill will be based on your average energy use for the most recent 12 months. The bill amount will not be the same each month, but will increase or decrease slightly as your usage pattern changes. The real benefit to you will be to prevent extreme fluctuations in payments due to seasonal increases and decreases in power used (Form for Levelized Billing).

NIGHT DEPOSIT BOXES: For added convenience after normal business hours, payments can be dropped in the night deposit boxes at our Lyons office, Swainsboro office and Soperton office.

PAY IN PERSON: Our Lyons, Soperton and Swainsboro offices are open for your convenience from 8:00 am to 5:00 pm Monday-Friday. All three locations now have a drive-thru window for added convenience. Our customer service representatives will be happy to assist you with payments and questions on your accounts.

Our Lyons office is also equipped with a touch-screen computer station that allows you to access your account and make payments using your credit/debit card. You don’t have to wait in the sometimes long line at the payment counter or drive-thru to pay your bill. The system will also accept e-checks if you have a profile established in our computer system.

NEW PAYMENT STATION: To make it more convenient for you to pay your electric bills, we recently installed a new payment station at our Lyons office. Using the touch-screen computer, you type in your electric account number and then swipe your credit/debit card. Now you don’t have to wait in the sometimes long line at the payment counter to pay your bill. This system also accepts e-checks if you have a profile setup in our computer system.

MAIL YOUR PAYMENT: Your monthly electric bill contains an envelope that you can use to mail your payment to Altamaha EMC.

GO PAPERLESS! Enjoy the benefits
of electronic billing!
 

Electronic billing, statements and payments make your life easier. They are faster and more secure than using paper – and better for the environment. When you go paper free, you benefit from the convenience and safety of paperless electronic billing, statements and payments. Your payments will reach their destination more securely and
faster too.

Enroll in electronic billing and you’ll enjoy these benefits:

• Avoid identity theft: 85 percent of identity theft is tied to paper
  bills and payments.

• Improved record keeping: view 12 months of bills online or as PDFs.

• Reduce clutter: online bills and PDFs are as valid as paper records, but are filed electronically.

• Save money: paying securely online saves postage, paper and time.

It is easy to enroll in electronic billing. Simply call us at 912-526-8181, or toll-free at 1-800-822-4563, and ask to enroll in electronic billing. A customer service representative will be happy to assist you.

It’s a simple, safe and smart way to help you save today for a better tomorrow.