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Legal Notices to Users of Altamaha EMC Web Site
Altamaha Electric Membership Corporation (EMC), a member-owned
not-for-profit electric cooperative, is committed to protecting
the privacy of its members, as well as all other users of its
Web site. In light of this commitment, Altamaha EMC adheres to
the Web site privacy practices provided below.
Altamaha EMC does not disclose or sell any personal information
about you without your prior approval, except as required by law
and as requested by regulatory agencies and governmental
authorities. Altamaha EMC's bylaws prohibit the disclosure of
information regarding members and their accounts. However,
Altamaha EMC may release account information when we believe, in
good faith that such release is necessary to enforce or apply
the terms of any of our user agreements. Altamaha EMC uses the
information collected on this Web site only to better provide
you with the products and services we offer. Altamaha EMC
adheres to security procedures to protect your information.
Information We Collect Online
The only personally identifiable information we collect from
customers online is through voluntary participation by
customers, such as site registrations and/or survey information.
If you visit the Altamaha EMC Web site to read or download
information on our pages, we do not collect any personally
identifiable information and only collect usage information
including domain, browser type, referring Web page, and time of
access, as provided below. However, participation or
registration for use of services or products via the Web site
will result in personal information being collected about you.
For example, if you contact us, register to access your account,
or pay your bill via the Web site, you may be asked to submit
personal information such as your Altamaha EMC account number,
name, address, phone number and email address. You may also be
asked to submit additional personal information or
financial/payment information, such as a credit card number, in
order to pay your bill online or utilize certain customer
account services. We will protect the personal information
collected through the Web site, as set forth below.
Ways We Use Information
Personal Information: The personal information you provide us
not only enables you to use various customer services offered on
the Web site, but also enables us to provide you with better
service generally. We may use this information to contact you in
response to an inquiry that you send via our Web site or to keep
you informed about Altamaha EMC and its services.
We will add all email addresses provided through Web site
registration and online inquiries to our email marketing contact
list and your account information. Altamaha EMC may use the
personal information you supply to notify you about important
news concerning Altamaha EMC, including new products and
services, product updates and technical support issues and
special offers. You may “opt out” of receiving marketing email
communications as provided below. Access to any personal
information you provide by Altamaha EMC employees or consultants
is limited to only that necessary to provide the business
services offered and to otherwise allow such employees or
consultants to perform their duties.
Anonymous Audience Traffic Analysis: In the process of
administering our site, we maintain and track usage through Web
server logs. Web server logs provide information such as what
types of browsers are accessing our site, what pages receive
high traffic, and the times of day our servers experience
significant load. We use this information to improve the content
and navigation features of our site. It is not used to
personally identify you.
Shared Information
Altamaha EMC will not sell or transfer your personal information
collected to unaffiliated third parties. Altamaha EMC only
shares the personally identifiable information you provide with
affiliates and/or business partners who are providing services
to or on behalf of Altamaha EMC. Payment information (credit
card numbers and expiration dates) is treated confidentially and
will not be shared with anyone except the vendors/financial
institutions used to process payments. In order to provide you
with services offered on the Web site, or to complete
transactions or requests initiated by you on the Web site, we
may transfer you to Web sites operated by third parties that
help us provide services to you. Links to third-party Web sites
from the Altamaha EMC Web site are provided solely as a
convenience to you. If you use these links, you will leave the
Altamaha EMC site. We have not reviewed these third-party sites
and do not control them. Altamaha EMC does not assume
responsibility for any of these sites, their content, or their
privacy policies. Altamaha EMC does not endorse or make any
representations about them or any information, software or other
products or materials found there, or any results that may be
obtained from using them. If you decide to access any of the
third-party sites linked to the Altamaha EMC site, you do so at
your own risk. Your use of such third-party site is subject is
that Web site’s privacy policy.
Consent and Changes to Policy
By choosing to utilize the Altamaha EMC Web site and provide
your email address, you are signifying your assent to this
privacy statement, and your consent is presumed for Altamaha EMC
to contact your via email (unless you opt out as provided
below). Please note that any email sent by Altamaha EMC to your
email address will be accessible to anyone who has access to
your email. Altamaha EMC will use and share the personally
identifiable information you provide to us on our Web site only
for the purposes described herein. We reserve the right to
disclose any and all pertinent customer information to law
enforcement or other government officials as we, in our sole
discretion, believe necessary or appropriate. Notwithstanding
any opt-out of promotional/marketing information by you,
Altamaha EMC reserves the right to contact any customer
regarding account status, changes to the account, and other
matters relevant to the underlying service and/or information
collected.
If Altamaha EMC updates or changes this privacy statement, the
changes will be made on the Altamaha EMC Web site. Your
continued use of Altamaha EMC’s Web site following the posting
of changes to this privacy statement will mean you accept those
changes. We reserve the right to change this privacy policy
statement at any time.
Data Security
We use industry-standard encryption technologies when
transferring and receiving consumer data exchanged with our
site. The service request forms use Secure Sockets Layer (SSL)
encryption technology during data transmission to protect your
communication and maintain your privacy. However, we cannot
guarantee the security of any information transmitted over the
Internet. You must keep your user ID and password confidential
and notify Altamaha EMC immediately if you detect a security
breach.
"Cookie" Use
"Cookies" are small text files that are stored on your
computer's hard drive by a web site through your browser.
"Cookies" enable a Web site product, such as Altamaha EMC's Home
Analyzer, to keep track of activities on a Web site, and to
improve your use of the site, such as by keeping track of your
preferences. "Cookies" do not include any personal information.
Additionally, you can change your browser settings on your
personal computer so that "cookies" are not stored on your hard
drive and/or to limit your acceptance of "cookies."
Your Acceptance of These Terms
By using Altamaha EMC's Web site, you signify your assent to
this Privacy Statement. If Altamaha EMC updates or changes this
Privacy Statement, the changes will be made on this page. Your
continued use of Altamaha EMC's Web site following the posting
of changes to this Privacy Statement will mean you accept those
changes. We reserve the right to change this privacy policy
statement at any time.
How to Contact Us
Should you have questions or concerns about this Statement,
please call 912-526-8181, email us at info@altamahaemc.com, or
write us at: Altamaha EMC, ATTN: Webmaster, P.O. Box 346, Lyons,
GA 30436.
You may "opt out" of receiving such communications at any time
by informing Altamaha EMC that you wish to have your email
address deleted from Altamaha EMC's files by sending an email
request to info@altamahaemc.com or by writing us at Altamaha
EMC, ATTN: Webmaster, P.O. Box 346, Lyons, GA 30436. If you
choose to communicate with Altamaha EMC by email or by an online
feedback form, then email from Altamaha EMC to you will be
considered to be sent with your consent and will be accessible
to anyone who has access to your email.
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